Privacy Policy

PureFreshPro ("we," "us," "our," or "PureFreshPro") operates the website purefreshpro.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or purchase our products, including washing machine cleaning tablets, pet washing machine cleaning tablets, coffee machine cleaning tablets, and dishwasher cleaning tablets.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely by our third-party payment processors; we do not store full credit card numbers)
  • Order history and preferences

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the Site
  • Referring website
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders, including shipping confirmations and updates
  • Respond to customer service inquiries
  • Send marketing communications (only if you have opted in, and you may unsubscribe at any time)
  • Improve our Site, products, and customer experience
  • Detect and prevent fraud or unauthorized transactions
  • Comply with legal obligations

3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Site, such as your shopping cart.

4. Sharing of Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who help us operate our business (e.g., payment processors, shipping carriers, email marketing platforms, website hosting providers)
  • Legal authorities if required by law, subpoena, or to protect our rights, property, or safety
  • Business transfers, in the event of a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, accounting, or reporting requirements.

6. Your Rights and Choices

Depending on your state of residence, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly
  • Opt out of certain data sharing, where applicable under state privacy laws (e.g., California, Colorado, Virginia, Connecticut, Utah)

To exercise any of these rights, contact us at contact@purefreshpro.com.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our Site and products are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will take effect once posted on this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

PureFreshPro
Email: contact@purefreshpro.com
Sales inquiries: sales@purefreshpro.com
Website: purefreshpro.com